“How do they expect me to manage this store right when I have such poor help?” Gil Black muttered, as he checked the canned corn and found every price mark only an ink smudge. He ought to tell that stock boy a thing or two! But he wouldn’t chew him out. Gil Black never brought anyone up short. [Read more…]
John Morgan was having trouble with the employees in his automobile repair garage. His mechanics would listen politely to an order, then not carry it through.
“Why, I bet I have to tell them three times before they fill out their repair tickets right or turn out a light they’re through using,” he raged.
Mr. Morgan had come to me from a sickbed. Every month or so he had to quit work. His stomach pained him; he was short of breath; he couldn’t eat. He would blow up at the garage and go home. [Read more…]